Advice on changing washing machine motor brushes
Purpose of motor brushes
The centre of the motor (the armature) rotates but needs an electrical contact in order to do so. Wires can't be used as they would wrap around themselves and snap, so instead the electrical contact with the armature is made via carbon brushes as carbon conducts electricity. However, there is always friction between the carbon brush and the commutator (the copper segments in the armature) and this slowly wears down the brush with usage. The brushes are spring loaded either directly into the motor or, more commonly, in their own holders so that as the brush wears down contact is maintained with the commutator.

Faults and fault finding
The main symptom of motor brushes failure is that the machine will fill and empty as normal on a wash cycle but the drum doesn't turn on the wash or spin sequences. Sometimes, after the machine has cooled down and is empty, the drum will turn but there is often excessive sparking coming from the motor. This occurs because the motor brush has worn right down and is no longer providing the electrical contact to the motor.
The part of the brush that contacts the commutator is normally of smooth and shiny appearance. When worn out, the surface looks scorched brown and dull from the sparking caused as contact was being lost.
Replacing
Most motor brush changes are relatively easy, the main problem usually being gaining access to the motor. The easiest motor brush change is the 1600474 kit fitted to many Hotpoint/Creda machines as the motor is accessible by removing the machine's lid and the brushes simply click into place.
For most other machines, however, the procedure is a little more involved:
Difficulty
Easy to medium. The actual motor brush change is very simple but sometimes getting access to the motor can be awkward.